shipping & returns

Shipping and REturn Policy

Wholesale

If you are interested in wholesale pricing, please contact us via email at contact@manebymaltbia.com

 

Returns

At this time, we do not accept returns or issue refund on products once payment has been accepted. If your product is damaged upon receiving in the mail, please contact us at contact@manebymaltbia.com

 

Missing Packages

Once delivery is confirmed for your package, we cannot send out an additional package if the delivery has been confirmed by the carrier. Please check for missing package with the carrier. Please file a claim with the carrier prior to contacting us. Be sure to note your claim number upon contacting us. 

 

Missing Items from Delivery

If items are missing from your order, please contact us within 7 business days from date of delivery. We will not be able to accommodate you if we are not contacted within this time frame. Photos of package will be required.

 

Domestic Shipping

Orders are typically processed within 48 business hours and shipped via DHL or First Class USPS (United States Postal Services). You will receive a tracking number via email once your order is processed. Your package should arrive within 5 business days after processing has been completed. 

We ship to street addresses and PO Boxes within the United States. The purchaser is responsible for providing the correct mailing address. Please be certain your address is correct before finalizing your order. We cannot be responsible for goods delivered to the wrong address.

Orders are processed and shipped Monday – Friday, excluding holidays.

 

International Shipping

Your package should arrive within 10-30 business days after processing has been completed. Occasionally package delivery can be longer due to customs. 

 

Australia

Austria

Bahamas

Belgium

Brazil

Canada

Croatia

Denmark

Estonia

Finland

France

Germany

Hong Kong

Ireland

Israel

Italy

Jamaica

Japan

Malaysia

Malta

Netherlands

New Zealand

Poland

Portugal

Singapore

South Korea

Spain

Sweden

Switzerland

Taiwan

Thailand

Trinidad and Tobago

United Arab Emirates

United Kingdom

Our location: 6655 Tara Blvd Suite 401

Jonesboro, GA 30236

Mane By Maltbia
Naturally Nourished.

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Maltbia LLC

6655 Tara Blvd

Jonesboro, GA 30236

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© 2019 by Maltbia, LLC. 

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